Privacy Policy

Effective Date: April 15, 2026

RR Prime Tech Solutions (“we”, “our”, or “us”) values your privacy and is committed to protecting personal information collected through our websites, software products, employee attendance platform, leave management workflows, authentication systems, and related support services.

1. Information We Collect

We may collect the following types of information:

Business details such as company name, administrator name, email address, and contact number.
User details such as employee name, employee ID, attendance ID, official email address, mobile number, role, and department.
Authentication information such as login activity, password reset requests, OTP verification events, and security logs.
Attendance-related information such as check-in, check-out, timestamps, leave requests, approvals, and workflow status.
Technical information such as IP address, browser type, device information, operating system, and usage logs.
Infrastructure and support information provided when you contact us for server, hosting, networking, or software support.

2. How We Use Information

We use collected information to:

Provide and maintain our software, attendance platform, and IT services.
Authenticate users and secure accounts.
Send transactional notifications such as OTP verification, attendance alerts, password reset messages, and leave workflow updates.
Improve service performance, reliability, and security.
Respond to support requests, technical issues, and customer communication.
Comply with legal obligations and protect our systems from misuse, fraud, or abuse.

3. Transactional Messaging

We may send service-related and user-triggered communications through email, SMS, or WhatsApp, including OTP messages, attendance notifications, login security alerts, and leave approval updates. We do not use these channels for unsolicited spam or unrelated promotional messaging.

4. Data Sharing

We do not sell personal information. We may share information only when necessary with:

Trusted service providers that help us deliver hosting, messaging, email, OTP, or infrastructure services.
Business clients using our attendance or workflow platform for their own employees and authorized users.
Legal or regulatory authorities when required by applicable law.

5. Data Security

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, alteration, or disclosure. These may include access control, secure passwords, encrypted communication, logging, authentication safeguards, and server hardening practices.

6. Data Retention

We retain information only as long as necessary for operational, contractual, legal, and security purposes. Retention periods may vary depending on the type of data, customer requirements, and applicable laws.

7. Cookies and Technical Data

Our website and software may use cookies, sessions, and similar technologies to keep users signed in, protect against fraud, improve usability, and support essential system functions.

8. Third-Party Services

We may use third-party services such as hosting providers, email providers, OTP verification providers, payment gateways, and messaging platforms. Their use of information is governed by their own policies and contractual obligations.

9. User Rights

Depending on applicable law, users or client organizations may request access, correction, or deletion of certain personal information, subject to operational, contractual, and legal requirements.

10. Children’s Privacy

Our services are intended for businesses and working professionals. We do not knowingly collect personal information from children through our business software services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy, please contact:

RR Prime Tech Solutions
Email: revathirao1999@gmail.com
Phone: 9000906828
Location: India